Clue newsletter: Q4 2025

Our biggest user conference yet showcased advances in AI, the strength of collective effort and the growing impact of the Clue intelligence community.

Uniting hundreds of professionals from 125 organisations

Clue Connect Live 2025 was our largest user conference to date, bringing together hundreds of professionals from 125 organisations working to prevent harm, disrupt crime and protect people, institutions and critical systems.

The opening message was clear: today’s threats are faster, more networked and harder to detect. Effective response depends on intelligence that connects across sectors and tools that turn information into action.

Against this backdrop, the event focused on how organisations can use Clue to maximise impact. Throughout the day, we demonstrated new features and best-practice approaches designed to help teams work faster, collaborate more effectively and act with confidence.

Customers shared how they are already achieving this with Clue, from removing fraudulent companies from the UK register to reducing preventable deaths at sea, tackling insider risk and delivering more consistent enforcement and safeguarding outcomes.

As one customer reflected, “Clue has helped us turn intelligence into strategy and data into decisions.”

Opening reflections: A shared mission & growing momentum

CEO Clare Elford opened the day with a call to action: threats are increasing in scale and complexity, yet investigative teams are expected to deliver more impact with fewer resources.

“The pressure to do more with less is significant”, said Clare, “so our role is to support you, and technology is at the heart of both the challenge and the opportunity.”

Clare emphasised that while Clue provides market-leading software, its strength also lies in the network around it: a cross-sector community that shares insight, develops best practice and strengthens collective capability.

Clare highlighted that Clue is now used widely across policing, economic crime, sport, safeguarding, environmental protection, corporate security and regulation, all connected by a shared purpose.

AI developed for intelligence and investigation teams

A major focus of the event was the launch of our latest AI features. Embedded at the heart of Clue, our AI is designed specifically to help intelligence and investigation teams work faster while maintaining accuracy, compliance and evidential integrity.

The first features, coming in our next software release include:

• AI-Assisted Watchlists that surface new intelligence linked to people, organisations and entities of interest
• AI-Assisted Triage that automatically extracts names, organisations and locations from unstructured text
• Record Subscriptions that notify users when information on key records changes

The approach is deliberately human-in-the-loop; AI supports professional decision-making, rather than replacing it.

Chief Strategy Officer Thomas Drohan said, “AI without domain, workflow and structured data is just hype,” explaining that our goal is to accelerate high-value work and enable teams to detect threats earlier, not automate judgment.

The launch is supported by a PR campaign and has already gained coverage in industry publications including SourceSecurity  and SecurityInformed, bolstering visibility among intelligence, security and procurement stakeholders.

While the announcement of our latest AI features was a major milestone, the next software release will also include broader improvements across usability, case management, workflows, reporting and integration, reflecting Clue’s shift from a powerful investigation system to a full intelligence-led operating platform.

Beyond technology: Strengthening collaboration, standards and integration

Three new community initiatives were announced to support shared learning and operational consistency:

• Threat Insight Group, connecting cross-sector teams tackling harm areas such as professional enablers, insider risk and economic crime
• Best Practice Library, publishing community-developed templates, processes and configurations
• Developer Centre, enabling secure integrations and connecting Clue into broader intelligence ecosystems

These are designed to support scalable, repeatable success and deepen collaboration across the community.

Customer stories: Impact in action

Maritime and Coastguard Agency: Reducing preventable deaths at Sea

The Maritime and Coastguard Agency demonstrated how Clue has helped transform fragmented, high-risk workflows into a unified, intelligence-led enforcement model.

Key outcomes include:

• Compliance with lifejacket use rose from 5% to 55% among commercial fishers
• No prosecutions required due to proactive, targeted interventions
• £400,000 recovered this year through enforcement actions
• Consistent CPIA-compliant evidence handling across investigations

The team described Clue as providing “clarity, consistency and compliance” in a challenging environment where regulatory decisions directly affect lives.

Companies House: Enabling a new era of corporate transparency

Companies House shared how Clue is supporting its transition from a passive register to an active regulator of UK company data, helping identify fraud, shell companies and identity misuse.

With Clue, the organisation has:

• Struck off thousands of fraudulent entities
• Flagged high-risk incorporations before harm occurs
• Accelerated cross-agency information sharing
• Strengthened evidence, audit and compliance workflows

This work forms a blueprint for tackling economic crime and improving trust in public data.

Tesco: Scaling investigations across a global enterprise

Tesco showcased how Clue is being used to manage investigations across a complex operational footprint, including corporate security, supply chain risk, safeguarding, financial crime and internal misconduct.

The software provides a standardised approach to data, evidence handling and referrals across business units that previously operated in isolation. This supports consistency of investigations, faster response to threats and clearer reporting on risk.

The shift reflects a broader trend across industry: large organisations treating intelligence work as a critical operational discipline, not a siloed function.

A human lens on justice and reconciliation

Peter Sheridan CBE, Commissioner for Investigations at the ICRIR and former Assistant Chief Constable of the PSNI, spoke about truth, transparency and trust in complex investigations, drawing on decades of experience during and after the Troubles.

His reflections underscored the importance of accountable investigation work and the shared mission across the Clue community to prevent harm and strengthen public confidence.

Clue Awards 2025: Celebrating impact and leadership

We also celebrated individuals and teams using intelligence to protect society. Five organisations marked ten years with Clue: the International Tennis Integrity Agency, Sellafield, World Horse Welfare, League Against Cruel Sports and Gwent Police.

Award Winners 2025

• Community: Kath Bennett, Rugby Football Union
• Rising Star: Arek Stasiak, Scottish Environment Protection Agency
• Technical Innovation: Animal and Plant Health Agency, Intelligence Team
• Pioneer: Leigh Bratley, Department for Education Counter Extremism Team
• Impact: Maritime and Coastguard Agency, Regulatory Compliance Investigation Team

Their work demonstrates innovation, collaboration and measurable outcomes.

Looking ahead: Accelerating collective impact

Clue enters 2026 with a fast-growing community, an ambitious AI roadmap, increased velocity of new feature delivery and a clearer pathway to helping organisations work faster, uncover risk sooner and demonstrate impact.

Clue Connect Live 2025 reinforced one thing: when our community works together, insight turns into action at scale. That collective capability is how we prevent harm, protect people and build a safer society.