Customer services

Our dedication goes beyond support — it's a partnership focused on your continuous success, beginning with implementation and extending indefinitely.

Templates for success

We recognise that your team will have its own unique set of challenges. That’s why we delve into your distinct requirements and processes, tailoring Clue to seamlessly align with your operations.

Whether it’s migrating data, integrating intelligence sources, or offering thorough training, we ensure your team is fully prepared to excel from the start.

Continuous support

When you partner with Clue, you gain a dedicated customer success manager invested in your satisfaction.

From proactive problem-solving to keeping you updated on the latest features and releases, your success manager is your advocate, ensuring you maximise the benefits of Clue for your organisation.

A thriving community

Becoming a Clue user means you become part of a global network of intelligence and investigation professionals.

Through Clue Connect, our networking hub, you’ll gain access to exclusive Communities where you can exchange best practices, connect with peers, and access resources and events designed to elevate your expertise.

Questions, feedback, or need assistance?

Choose your preferred contact method and reach out to us for prompt support.

Login to the Clue Knowledge Hub to submit a support request. You can also reach us via email at or by phone at +44 01174 719888.