Clue Software: 58% growth with innovation, talent, and community-building

May 23, 2023
From Whitehall to the racecourse. Customers are turning to Clue to investigate corruption, fraud, doping and safeguarding concerns.  

Clue Software, the leading provider of software for investigations and intelligence management, has announced impressive growth in the first quarter of 2023, with a 58% increase in Annual Recurring Revenue (ARR) since the beginning of 2022.  

The company’s relentless commitment to innovation, talent acquisition, and community-building has been pivotal in achieving this milestone. 

Celebrating new customer wins

At the top of its Q1 2023 achievements, Clue celebrated new customer wins across an impressive range of sectors, including government, policing, sport, NGO, and e-commerce. 

New customers are set to join a thriving community of over 5,000 investigation professionals that rely on Clue’s powerful application and market-leading customer services to drive investigations from first report to successful outcomes.

A national sports governing body and a UK Police Force were among new customers embracing Clue to support investigations into competition manipulating and doping, corruption, and safeguarding concerns, respectively.

The company has also seen the adoption of Clue increase by 120% within a large government department, while application usage was doubled at a prominent e-commerce giant using Clue to manage corporate threat intelligence.

At the same time, Clue Software has remained dedicated to bringing its evolving customer base together as a community, with structured events and working groups driving user feedback and industry knowledge sharing. This commitment to collaboration has been key in supporting customers in achieving better investigative outcomes and broader adoption of Clue.

Driving growth through continuous innovation

Driven by its customer-centric approach and commitment to continuous innovation, Clue launched its newest major software release Endeavour

Key enhancements include File Viewer, which allows users to preview files and images within the application, providing greater efficiency. Case Classification and Disclosure functionality offer a richer experience of classifying case materials for disclosure, while the Analytics Connector functionality allows users to connect to various data sources to enhance intelligence and analysis. 

Finally, improved Intelligence Sharing between instances of the application enables enhanced collaboration and data transfer between investigative teams and organisations.

Clue remains focused on and committed to empowering organisations to automatically surface more insights from their data, notify users of all relevant investigation events, make Clue more accessible across devices – as outlined in its newly published Product Vision and Strategy.  

Global reach and knowledge-sharing

Designed to tackle pressing challenges facing investigations teams today and provide a platform for experts to share unique insights, Clue hosted two thought-leading webinars that united a truly global audience. From Argentina to Australia, more than 500 delegates gathered from some 29 countries and organisations including FIFA, Oxfam, British Cycling, HM Treasury, HSBC, NatWest, and PwC.

With the help of a panel of high-level financial crime experts from UK law enforcement and government, Clue’s Counter Fraud webinar explored the rise of sophisticated fraud networks and the importance of leveraging technology to stay ahead of the curve. The panel discussions were thought-provoking and provided unique insights that audience members could implement to improve their own operations.

Focused on Safeguarding in Sport, the second webinar brought together some of the most influential minds in safeguarding to discuss its importance to sport and society. With topics ranging from reporting abuse to athlete welfare, the panel discussions provided a wealth of insights and actionable advice that could be implemented by sports and other organisations at all levels. 

The resulting dialogue was unique and valuable, providing actionable insights that will undoubtedly help drive better investigations and outcomes for organisations and businesses around the world.

Building a talent-rich company

Guided by its company values, Clue Software has levelled up its domain expertise to bolster its position as a market-leading technology company. 

In the first quarter of 2023, the company made key hires in product, development, and customer success, including Rob Thomas, a seasoned technology professional with over 30 years of experience in delivering feature-rich and scalable SaaS applications, as Chief Technology Officer (CTO). Matt Horne, the former National Crime Agency Deputy Director of Investigations, was appointed as Head of Policing & Government.

Underscoring its ability to attract top-flight talent, Clue continues to place importance on developing company culture, inclusion and diversity. In its latest employee engagement survey, 95% of employees said they would recommend Clue Software as a great place to work and were confident in its long-term success. 

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